Resources – Page 11

Surveillance Cameras are Automatically Identified Near a Reported Incident

July 17, 2017

ELERTS Video Forensics: Surveillance cameras are identified near a reported incident, along with time and date stamps, to watch live or assist with forensic investigations. ELERTS’ patented technology can identify the closet camera(s) to a live reported incident. An incoming report identifies the GPS location, and with that information, pre-mapped cameras are pinned with the incoming report. Authorities can immediately…

GPS Location is Automatically Identified on Incoming Reports

July 10, 2017

The rider’s location is provided to the console operator with GPS map of location, photo, video, and incident description. The GPS location is automatically identified. Police cannot respond if they are unable to identify where you are calling from. This ability sets ELERTS mobile reporting apps apart from the rest. First responders can respond with... Read more »

Crisis-Tested at Boston Marathon Bombing

July 7, 2017

The message gets through after mass-crisis testing at the Boston Marathon. During the chaos immediately after the explosions, overloaded cellular networks led to failed calls and undeliverable text messages. However, those who had downloaded MBTA’s See Say on their phones could communicate. In the middle of the mayhem, people at the finish line shared information and photos with police using…

“If You See Something, Say Something” Protect Your Every Day. PSA from Department of Homeland Security

July 5, 2017

PSA from the Department of Homeland Security

July 5, 2017

ELERTS See Say Helps Locate Persons of Interest

July 5, 2017

BOLO (be on the lookout) broadcasts engage riders to help locate persons of interest (e.g., missing children, dementia patients, criminal suspects). See Say has experienced remarkable success with BOLO alerts; riders can effectively increase the probability of locating a person of interest. If there is a suspect that authorities need assistance locating, broadcast an alert with picture and information to…

ELERTS vs. Mass Notification

June 29, 2017

Traditional mass notification systems can be useful when the head of an organization already knows what to tell their population of employees. Employees can receive mass notifications among the stream of emails, robo-calls and text messages they already receive on a daily basis. For example, Experian reports that 18-24 year olds receive an average of... Read more »

NIMS-Tested by FEMA, ELERTS Communication System is Fully Compliant

June 26, 2017

FEMA tested ELERTS and rated it compliant with NIMS emergency protocol standards including Emergency Support, Hazards, Preparedness, Communications and Information Management, Resource Management, and Command and Management . According to FEMA, “The purpose of the NIMS is to provide a common approach for managing incidents. The concepts contained herein provide for a flexible but standardized set... Read more »

REAL-TIME 2-WAY Communication between Dispatcher and Rider

June 22, 2017

When a rider sees an incident and initiates a report, that report opens real-time two-way communication between rider and dispatcher. The operator can continue to ask questions to obtain additional information or provide further instructions to the rider. Most incident reports will be everyday issues such as vandalism, disruptive behavior, and non-payment, so they will not... Read more »

ELERTS See Say Mobile Reporting App Deployed at More Mass Transit Agencies Than any other Solution

June 19, 2017

Mass Transit Agencies trust ELERTS mobile reporting app for engaging their riders to report safety and security concerns. Riders may discreetly report security or safety issues via ELERTS See Say. Incident reports include photo/video, an incident description, and the GPS location of the problem. Two-way communication allows the dispatcher to ask questions or instruct the... Read more »